Returns & Exchanges
We want you to love your Levi’s® purchase, which is why we offer a 60-day return policy for all items in their original, unwashed condition. Whether you purchased online or in-store, our streamlined process ensures your wardrobe update is completely risk-free.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring you include the return slip generated from the portal.
Post Your Parcel
Affix the prepaid shipping label to your package and drop it off at any Australia Post location or a designated collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing